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Enrollment Representative

Company: N/A

Location: Bronx, NY

Pay: N/A

Contact Information


Name: Michelle Irizarry
Phone: 1(718)794-7114
Fax: n/a
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Job Description

PURPOSE OF THE POSITION

Assure thorough, prompt determination (and re-determination, as appropriate) of applicant eligibility for all program enrollment, consistent with statutory criteria, and contractual, regulatory and corporate policies and procedures. 






ESSENTIAL FUNCTIONS





  1.   Evaluate, process, and route new and Recertification enrollment applications under established regulatory and management guidelines with acceptable levels of quality and  quantity to assure superior customer service.

  2.   Process HRA/LDSS inquiries.

  3.  Meet or exceed quality and productivity expectations.

  4.   Identify and immediately report any issues that pose a risk a risk to superior service or potential for liability to department management.

  5.   Work cooperatively with staff throughout the company, and contribute to the overall success of Marketing and Membership.

  6.  Perform other duties as necessary or required.


Job Requirements

REQUIREMENTS: